Duration: MVP 6+ months
Tools & Technologies:
We delivered this project for a US-based transportation and logistics company. When the customer approached us with a request, they had around 60 employees, including truck drivers as well as office staff. Aristek united all the client’s processes in one convenient application.
There were several problems that had to be addressed.
Firstly, truck routing had to be automated. It used to be done with Excel spreadsheets and the optimization was as good as the people working on it.
Secondly, there was a matter of cargo consolidation. Planning the optimal load for each truck and the optimal transportation for each load. This should also take into account the fuel expenditure and possible idle time.
Thirdly, the client needed to monitor their trucks’ position wherever they may be and receive timely updates on the status of the delivery for each load.
Finally, the exchange of information and documents between the truckers and the office needed to be sped up.
The client didn’t have anything resembling a comprehensive system. Customer relations were managed through Salesforce and Hubspot, routing was planned in Excel, etc. In addition, there was no system that aggregated the information on truck movements, so there was no way to make it more efficient.
The customer’s strengths lay in business management and fleet operations, not IT. So we began with finding what the client needed and translating it into specific actionable requirements.
After the discovery phase was over, the business owner remained involved in the project as a subject matter expert, along with the Chief Business Development Officer.
Our team structure for
Logistics ERP development
Step-by-step, we delivered a full-fledged ERP containing the following modules:
The system allowed role-based access to the features for better information security. In addition, it let the client abandon the multitude of applications in favor of one convenient solution.
Also, releasing each module separately allowed us to train the customer’s employees gradually, letting them get accustomed to the new system and appreciate its value. This both increased the customer’s ROI and decreased the internal resistance to change.
The new ERP led to improvements in almost all the areas of the customer’s business:
As the client keeps expanding his business, we remain their trusted software partner.