AI-powered SaaS solution for veterinary surgeons
A reputable U.S.-based veterinary clinic network offering comprehensive animal healthcare services across general surgery, preventive care, dental procedures, and emergency treatment.
USA
Veterinary
Since 2022
Key achievements
| 90% | and more accuracy in anesthesia dosage calculations |
| 30% | reduction in surgical prep time |
| 25% | increase in workload distribution efficiency |
Challenge
The client, a reputable veterinary clinic group, was facing growing operational strain as patient volume increased and procedures became more complex. Alongside time pressures, ensuring high accuracy in anesthesia calculations has always been essential since even minor errors could jeopardize patient safety.
During a mid-year operations review, internal audits and practitioner feedback revealed the following core challenges:
Time-consuming dosage prep
With more high-risk and exotic patients, vets often spend extra time manually calculating anesthesia doses using scattered records. One week’s complex cases alone led to delays, with 30+ hours lost monthly to repetitive dosage prep and cross-checking vitals.
Fragmented patient data systems
Clinicians had to switch between separate apps to piece together lab results, vitals, dental history, and medications. In one case, this caused a critical delay in anesthesia and nearly missed a flagged hematocrit warning, risking patient safety.
Communication breakdowns
Post-op instructions were often too technical or generic, especially for non-English-speaking pet owners. In one case, the client had to call three times to clarify pain meds, taking 30+ minutes of staff time and increasing the risk of home care difficulties.
Scaling challenges and slow ROI
As the clinic group grew, manual processes and reliance on staff expertise created coordination issues, scheduling conflicts, and slower ROI on new clinics and software.
Requirements
At the client’s request, the platform was designed to support diverse veterinary needs while ensuring compliance with leading standards and AI-powered precision.
Solution
After analyzing the client’s requirements and long-term operational goals, the Aristek team designed a strategic solution with three tailored interfaces, each built to match the specific needs:
Web-based admin panel for vet staff
A centralized control hub designed for platform-wide oversight. It enables administrators to manage permissions, monitor performance, and configure system features, ensuring security and consistency across all clinics.
Admin panel for hospital managers
Tailored for operational leaders, this panel provides full visibility into clinical workflows, scheduling, and staff performance. Managers can ensure compliance, optimize resources, and streamline daily operations without navigating unnecessary clinical tools.
Mobile app for vets and nurses
Built for frontline use, the app supports case management, anesthesia calculations, and real-time vitals monitoring. It ensures veterinary staff have quick, accurate access to patient data at the point of care, minimizing delays and errors during procedures.
Admin panel
This panel enables users to manage vet hospital data quickly and efficiently with AI-powered assistance.
Organization management
- Add veterinary hospitals to the platform with an AI-assisted setup
- Create and assign admin roles for organizations
- Edit organizational details with automated consistency checks
License management
- Create and customize license types
- Recommend optimal user limits, license duration, and pricing
Order management
- Manage license orders with AI-driven demand forecasts
- Create new orders quickly with auto-suggested license types
Reports
- Review real-time statistics on users, organizations, and cases
- Get AI-generated trends and performance reports
Access log
- Track all login and logout attempts
- Detect suspicious activity with AI-based security alerts
Emails journal
- View all emails sent from the platform
- Use AI to classify and highlight important communications
Change log
- Track all case changes with employee details for compliance
- Get AI support to detect unusual edits or patterns
Mobile app
Case management
Create new cases with AI-suggested templates
View and share cases across the organization
Analyze AI-generated vitals charts Digital dental charting tool
Anesthesia calculation
Calculate anesthesia dosage with high accuracy
Generate anesthesia protocols
Flag risks and ensure smart post-op instructions
Set smart timers with monitoring alerts
Organization management
Manage organization and user details
Invite doctors and nurses to the platform
Optimize workload and monitor resources with AI
Profile
Edit and update personal details (name, email, password, photo)
Ensure data consistency with AI validation
Sync profile data seamlessly across devices
Project scope
We designed and developed three tailored interfaces – a mobile app for vets and nurses, and two admin panels for hospital managers and platform administrators. AI features, smart templates, suggestion widgets, and monitoring alerts were embedded following a phased strategy:
1. Discovery phase
- Analyzed practitioner workflows, patient data flows, and operational bottlenecks through audits and interviews.
- Mapped accuracy risks in anesthesia and inefficiencies in cross-team coordination into priority use cases.
2. Data science
- Defined AI applications across case management, anesthesia dosing, vitals monitoring, triage, and workflow optimization.
- Built lightweight models for mobile-side calculations and larger predictive/monitoring models trained on AWS SageMaker.
- Training data included vitals, species, medication protocols, and historical case outcomes.
3. Frontend & UX
- Embedded AI features into a mobile app for vets/nurses and two admin panels for managers and platform admins.
- Designed smart templates, suggestion widgets, and monitoring alerts to blend seamlessly into clinical routines.
4. Backend & cloud infrastructure
- Deployed as a cloud-native service on AWS using ECS Fargate for elastic scaling, RDS for database reliability, and CloudFront for fast global access.
- Blue-green deployments ensured safe, continuous updates.
- Staged rollout to high-usage clinics with feedback loops for iterative improvements in accuracy and operational efficiency.
How it works
From September 2022 to February 2023, we built the cloud infrastructure and main modules for the platform, app, and admin panel.
During this period, we defined user roles and permissions, implemented EMR integrations, developed the AI anesthesia assistant module, created supporting documentation and training materials, secured stakeholder approval,
Here’s how the infrastructure operates:
Veterinary staff and administrators input patient data, organizational details, and clinical or operational information into the platform, either manually or via EMR integrations.
The AI analyzes the collected data to identify patterns, risks, and opportunities for optimization. This includes clinical insights (anesthesia calculations, vitals monitoring, etc.) and operational guidance (like workload distribution or schedule conflicts).
Based on the analysis, the platform generates actionable recommendations, such as safe medication dosages, workflow adjustments, or alerts for unusual activity.
AI-powered tools assist with routine tasks, like generating reports, consolidating case histories, or producing client communications, while keeping data consistent across the system.
The platform continuously monitors activity, provides predictive insights, and adapts guidance based on new data, helping veterinary teams deliver safer care and more efficient operations.
Project screenshots
Desktop
Mobile
Team
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Project Manager x1
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AI/ML Engineer x2
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Front-end developer x1
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Back-end developer x2
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DevOps Engineer x1
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Mobile App Developers x2
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QA Engineer x1
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UX/UI Designer x1
Tools & Technologies
Project results
Looking to scale your veterinary practice with AI?
Our team can help you cut prep time, reduce risks, and deliver smoother care for every patient.