How does veterinary software improve animal care?
It’s always great to know that technology serves good causes: helps people find new treatments, makes learning accessible, or improves lives not only for people but also for our four-legged friends.
In this article, we’ll answer the following questions:
What technology do veterinarians use? And how can it help enhance veterinary care?
What is veterinary software?
To begin with, veterinary software is designed to help staff handle administrative tasks, for example, medical records management, appointment scheduling, and report generation.
It also assists vets in monitoring patient progress, tracking medications, and improving communication with clients.
No wonder, it’s been gaining popularity for years. The global veterinary software market size was estimated at USD 1.44 billion in 2024 and is expected to grow at a CAGR of 13.2% from 2025 to 2030.
There are plenty of solutions available in the market. Technology in veterinary medicine includes electronic medical records software (EMR), telemedicine platforms, veterinary practice management systems (PMS), ERPs, veterinary booking software, client communication tools, and many others.
Their goal is to optimize workflow, improve the quality of care, and help vet organizations stay organized, compliant with regulations, and connected with their clients.
Benefits of veterinary software
“My main thing is, if you’re not embracing technology now, try something small, then embrace it, or else risk falling behind.”
Dr. Katie Eick, founder of Rockin’ Pets, Rollin’ Vets.
Software for veterinary practices has numerous advantages. Let’s take a look at them.
Benefits of veterinary software
- Automation of administrative tasks
Pet health software takes care of routine activities, which decreases workloads and frees up vets to concentrate more on pet care. Effective task automation also leads to improved accuracy in veterinary practices and increased client satisfaction.
- Real-time access
Pet tech provides real-time access to vital information such as patient records, appointment schedules, and treatment plans, which promotes decision-making and smooth patient care management.
- Time and cost-saving
There are many features that help veterinary practices save time and reduce costs in the long run, such as automated reminders, AI assistants, billing systems, and more. They improve communication between veterinarians, clinic staff, and pet owners for better overall care coordination.
- Practice optimization insights
Pet health software is also capable of providing reporting insights that reveal practice performance, patient patterns, and financial trends. Performance monitoring allows tracking key metrics, identifying areas for optimization, and results in overall increased decision-making.
- Data security
Pet tech implements various security measures, e.g., encryption, automated backups, and access controls, to ensure that sensitive personal information is protected from potential breaches, maintaining trust and compliance with privacy laws.
Regular software updates also contribute to protection from evolving cyber threats, ensuring the security of practice data and patient records.
Award-winning SaaS solution for pet health
We developed a software assistant for vets in the US that calculates anesthesia dosage for pet surgeries, reducing pet death risks, stores multiple health parameters, and decreases paperwork for surgeons.
Common features
Common veterinary software features
As we see, there are lots of benefits of veterinary software. We’ll now explore what it actually does in medical practice.
- Appointment scheduling
This feature is designed to assist staff in scheduling appointments for services like examinations, vaccinations, or surgeries based on availability. It integrates with calendar tools to ensure vets can track their timetable and share calendar links with clients.
As a result, the whole booking process is simplified for both staff and clients, reducing wait times and no-shows.
- Patient records management
The patient records management feature centralizes vital information about animals, including medical history, vaccinations, notes, diagnostic results, treatments, and appointments, enabling veterinarians to store, track, and manage this data.
- Reporting and analytics
Advanced reporting and analytics features provide actionable insights into practice operations, allowing for profound strategic planning to stay competitive and adapt to changing industry demands.
- Prescription processing and inventory management
Prescription processing and inventory management features are essential parts of veterinary software, allowing for seamless ordering and tracking of medications. They help vets stay organized and ensure that patients receive the necessary treatments in a timely manner.
- Payment gateway
The payment gateway feature helps manage financial transactions between veterinary practices and clients, generates invoices, tracks payments, and integrates with payment processing systems for online or card-based transactions.
- Other integrations
There are plenty of other available options, depending on the vet organization’s needs. For example, you can get your software integrated with laboratories, imaging systems (radiology/PACS), or telemedicine tools for efficient vet practice.
AI for veterinary medicine
Research shows that 39.2% of veterinary professionals already use AI tools. And 38.7% are interested in incorporating AI tools into their practice in the near future.
What do they commonly use AI for? The most popular applications include using AI for imaging and radiology, administrative tasks, voice-to-text transcription, diagnosis, and disease detection.
Current uses of AI in veterinary medicine
Other use cases include AI-powered assistants for surgeries, chatbots for customer support, predictive analytics for personalized treatment, and much more. We created an AI solution for appointment process optimization. Just take a look at the case study below!
Case study. AI vet assistant for appointment optimization
We developed an AI tool that automates patient intake, symptom assessment, and appointment scheduling, ensuring pets receive timely and appropriate care. The impact:
- 50% reduction in front-desk workload
- 30% faster check-in
- 20% improvement in appointment utilization
In a nutshell
In conclusion, veterinary software is driving the development of the industry significantly. Artificial intelligence plays an important role in this growth, too. There has been a notable increase in efficiency in practice management, client communications, and patient care.
That’s why, if you feel it’s time for your vet organization to explore the capabilities of tech—you’re right. To learn how we can help you out on this journey, check out our custom veterinary software development services.
