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Custom AI chatbot solutions

Turn conversations into conversions. Our AI chatbots cut costs, lighten staff workload, and keep customers coming back with 24/7 personalized support.

22+

years of custom software development

5+

years of AI expertise

150+

in-house employees

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AI chatbots 101

Here’s what you need to know about AI chatbots.

  • How they work

    Chatbots functionality depends on what you want it to do.

    Here’s a common scenario:

    • User asks a question via chatbot
    • The chatbot uses its knowledge base and context to process the query
    • The platform displays a response
  • What they do

    • Generate detailed and contextually relevant answers
    • Provide support 24/7
    • Ensure instant assistance
    • Personalize and enhance user experiences
  • How they help

    As a result, chatbots:

    • Reduce customer churn
    • Increase conversion rates
    • Decrease workloads
    • Ensure faster onboarding and staff training period
    • Cut down operational costs
    • Other perks, depending on your industry

Tangible benefits

Here’s what you need to know about AI chatbots.

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How can AI chatbots help my business?

Don’t hesitate to ask our MSc- and PhD-level AI experts.

Сustom chatbot development services

Streamline your company’s operations with a reliable partner.

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    Chatbot development

    We’ll develop an intelligent chatbot from scratch, based on custom AI models.

    So, it’s fully tailored to your brand, industry, business goals, and customer needs.

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    Chatbot integration

    We will smoothly integrate chatbots built on ready-made AI solutions or open-source AI models into your systems.

    No need to worry about privacy and security. All the necessary measures will be taken.
    It’s a matter of course to us.

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    Maintenance and support

    After AI chatbot deployment, we continue to be your partners, and help you support the system.

    Our team makes sure it runs smoothly, fixes problems, and provides updates.

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    AI consulting

    Just need expert advice?

    We’ll recommend the right tool, select a technology for your project, discuss ROI concerns, and resolve your worries.

AI chatbot service packages

Step from first deployment to full-scale, multilingual, and compliant AI support.

  • Pilot

    Build your first AI assistant, covering 10–20 intents on a single channel with RAG applied over your knowledge base.

    You get:

    • Faster support responses
    • Instant answers to common queries
    • Clear visibility into performance and resolution speed
    6–8 weeks
  • Scale

    More channels, ticketing and order-tracking tools, multilingual support, and advanced analytics.

    You get:

    • Everything from Pilot
    • Multi-channel, multilingual support
    • Reduced manual workload
    • Insights on coverage, response times, and user satisfaction
    8–12 weeks
  • Enterprise

    Full-scale deployment with on-prem or virtual private setup, SSO, SLAs, and model governance for secure, compliant AI support.

    You get:

    • Full control and compliance
    • Reliable AI support at scale
    • Measurable uptime, audit readiness, and SLA adherence
    12–16+ weeks

Projects that speak louder than words

AI chatbot for an eLearning SaaS platform

We developed a chatbot that takes care of routine tasks and helps support specialists handle complex tickets. The impact:

  • 24/7 support with instant assistance leads to reduced customer churn;
  • X2 faster training period for support staff;
  • Minimized conflict escalation due to detailed and contextually relevant answers.
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Explore the project

AI-based document workflow assistant

The model was a massive success, both for sales and onboarding. Our client embraced AI early on, now they reap the benefits. The impact:

  • Better product understanding. Everyone in the company can share the management’s vision for development;
  • Faster onboarding. New employees can ask all questions and get answers right away;
  • Happy customers. No more waiting on hold for hours, everything is fast and smooth now.
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AI-driven question-answering system for learners

An AI-driven question-answering system for an eLearning platform has revolutionized a wide range of application areas simultaneously. The impact:

  • 24/ 7 availability for student support;
  • >1000 requests per minute handles the system;
  • +5 points the customer grew the platform’s NPS.
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Explore the project

Need an efficient assistant to handle thousands of requests?

We’ll develop it for you.

Your trusted partner to scale and grow

Unlock efficiency with custom chatbot development services by Aristek Systems.

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    Proven experience

    5+ years in AI/ML with real-world projects across various industries

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    Rapid developments

    most of which take no more than 2 months

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    Faster ROI assessment

    provided by quick integration with the existing software

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    In-house R&D department

    to ensure our solutions remain at the forefront of tech innovation

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    Cost-effective projects

    as they can be executed end-to-end by a small team

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    Utmost security

    with strict adherence to the EU AI Act and other global regulations

AI chatbot development process

We ensure your AI chatbot becomes a smart, reliable assistant that adds measurable value to your business.

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  • Scoping
    (≤ 1 week)

    We define the problem worth solving, map top intents, identify channels (web/app/Teams), target KPIs (deflection, CSAT, AHT, FCR), and set constraints (PII, languages, SSO).

    You get: 1-pager scope, baseline metrics plan.

  • Discovery phase
    (1 week)

    We analyze workflows and data sources (FAQ, KB, tickets, docs), define the RAG corpus, redact PII, and set security and conversation policies.

    You get: data inventory, retention plan, governance checklist, and redaction rules.

  • Architecture & tool selection
    (≤ 1 week)

    We decide on LLM type, retrieval approach, deployment, and performance/cost targets.

    You get: Architecture decision record, cost model, runbook outline.

  • Prototype development
    (2-3 weeks)

    We build a prototype with NLP pipelines, intent recognition, prompt orchestration, and hallucination controls.

    You get: demo and endpoint, test scripts, and acceptance criteria.

  • Evaluation & hardening
    (1-2 weeks)

    We test the chatbot with historical data, A/B sandbox experiments, multilingual inputs, and adversarial prompts; implement human fallback and rate-limit controls.

    You get: evaluation report, risk register, and go-live checklist.

  • Integration & launch
    (1 week)

    We integrate the chatbot into platforms, websites, or enterprise systems, connecting the right channels, such as web widgets, WhatsApp, or Teams, while linking to SSO and CRM/ITSM systems (Salesforce, Zendesk, ServiceNow) and enabling analytics for actionable insights.

    You get: production deployment, runbook, escalation flows, and ops training.

  • Ongoing improvement and scaling

    We monitor performance, retrain monthly, expand intents, and track KPIs like deflection, CSAT, containment, AHT, and cost/message.

    You get: monthly report, roadmap, model cards, audit trail.

Get your project estimate within 24 hours

Just fill in a brief question form.

Technologies we use

  • Python

  • Node JS

  • Flask

  • LlamaIndex

  • Mistral 7B

  • Bash

  • Gitlab

  • Docker

  • AWS API

Frequently Asked Questions

Timelines depend on complexity, but many projects can be completed within 4-8 weeks. Factors in custom chatbot development services include:

  • The number of chatbot features required
  • Integration with existing systems
  • The quality and availability of your data

Even with advanced needs, our team ensures fast, efficient delivery without sacrificing quality — so you can start seeing value quickly. Get in touch to explore the estimated timeline for your AI chatbot project.

Absolutely! Our AI chatbot solutions can seamlessly integrate with your website, CRM, ERP, eLearning platforms, or any other enterprise system. Integration ensures smooth workflows, unified data access, and consistent user experiences without disrupting your current operations.

AI chatbots streamline customer interactions, reduce operational costs, and free up your staff for high-value tasks. Other key benefits include:

  • 24/7 support availability
  • Faster onboarding and training for new employees
  • Higher customer satisfaction and retention
  • Personalized user experiences at scale

Yes – custom-built AI chatbots are designed to match unique goals. Whether you need AI chatbots for customer support, lead generation, eCommerce, or eLearning, we build tailored solutions that integrate smoothly into your workflows. With personalization at the core, you get a chatbot that feels like a natural extension of your business.

AI chatbot solutions use advanced natural language processing (NLP) to understand queries in a conversational, human-like way. They can:

  • Interpret context instead of just keywords
  • Respond instantly with relevant answers
  • Learn and improve continuously through training data

This ensures that every interaction feels seamless and engaging, keeping users satisfied while reducing support pressure on your team.

Security is always a priority. As a trusted AI chatbot development company, we design solutions with privacy-first principles and strict compliance in mind.

Here’s how we protect your data:

  • Adhering to GDPR, CCPA, and other regulations
  • Building isolated systems with custom AI models
  • Offering deployment on your own servers for full control

This way, you get the power of AI without compromising user trust. We have debunked a few popular myths around AI & LLM security – check it out to learn more.

The cost of developing an AI chatbot varies depending on several factors, including:

  • Complexity and functionality – simple Q&A bots cost less than multi-channel, conversational AI assistants.
  • Integration requirements – connecting with CRM, ERP, or other systems increases scope.
  • AI sophistication – using advanced NLP, custom LLMs, or multi-language support impacts pricing.
  • Design and user experience – custom interfaces, analytics dashboards, and branding can add costs.
  • Maintenance and updates – ongoing retraining, monitoring, and scaling affect total investment.

Try our AI solution cost calculator to get a tailored estimate based on your requirements.

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Get expert answers. Don’t worry, we speak human.

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