How Can Chatbots Help E‑Commerce Businesses?
2 min to read
Chatbots can be found in multiple settings including social networks as well as e-commerce websites. They are becoming more popular because they can handle customer support quickly and easily and they also increase sales and customer retention.
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Best Chatbot Development Trends for 2020
3 min to read
Chatbots are becoming more and more common across all sectors with forecasters saying that by 2020 around 80% of businesses will use them. If you have yet to adopt this technology you should consider hiring a development company who can help you leverage this amazing tech.
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How You Can Leverage Machine Learning in Ecommerce
3 min to read
The online retail industry is a big business and it is getting bigger all the time.
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Businessman chatting with chatbot application
User Experience — The Future of Conversational Interfaces
2 min to read
Virtual assistants and conversational interfaces are on the ascendant and are common in customer service settings.
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Chatbot Software Outsourcing Trends
3 min to read
Businesses are looking to chatbots more and more as they seek better customer experience and it seems that customers are also more accepting of them as a way of communication. By 2025 it is anticipated that the global revenue for chatbots will reach US$1.23billion.
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Giving Great Customer Service Using Chatbots
3 min to read
Chatbots are the rising star in customer services with these virtual assistants appearing all over the internet, providing a reactive, efficient customer interface. However, despite their popularity, unless the chatbot makes the customer experience more positive they won’t fulfil their potential and could end up costing you money and reputation.
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